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    <title>Andrew Reise Jobs</title>
    <link>https://portal.brightmove.com/CompanyPortal.do?companyGK=49694&amp;portalGK=40055</link>
    <description><![CDATA[Job Postings available for application.]]></description>
    <language>en-us</language>
    <pubDate>Sat, 04 Apr 2026 12:34:38 EDT</pubDate>
    <lastBuildDate>Sat, 04 Apr 2026 12:34:38 EDT</lastBuildDate>
    <generator>BrightMove ATS</generator>
    <item>
      <title><![CDATA[Workforce Management Consultant - 2026 - Overland Park, KS]]></title>
      <link>https://portal.brightmove.com/jb.do?reqGK=27772024&amp;companyGK=49694&amp;portalGK=40055</link>
      <guid>78b64d95-8a64-44a7-96b9-da8cb4d13dec</guid>
      <description><![CDATA[Be a part of our growing company and help our clients define and realize business benefits through WFM strategies, best practices, process improvements, and tools.
The Workforce Management Consultant will be responsible for helping develop and implement strategies and plans that drive efficient, effective workforce management operations (forecasting, scheduling, intra-day operations, etc.).
Role Description:

Identify solutions to client problems, including potential options for consideration before driving the optimal solution to fruition and the benefit of the client.
Plan consulting engagements from end-to-end following our methodologies but with the ability to adjust and customize for individual clients, keeping the end in mind for effective, efficient, engaging delivery of consulting services.
Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; break problems down into manageable, workable pieces for planning and execution.
Generate creative solutions; translate business concepts and information into images; use feedback to modify solution design; demonstrate attention to detail.
Help our clients analyze and devise new approaches, processes, and solutions to successfully deploy and effectively utilize WFM technologies
Maintain a strong client focus and a solution-oriented approach to helping them achieve their goals related to their overall WFM operations, including: Capability assessments, Tool / technology selection, Solution alignment to requirements and objectives, Effective use of technology, Process development, Organizational alignment, Utilization of best practices, Training and assistance with operational transition.
Provide project management and coordination support to keep client efforts on course and aligned with expectations
Manage relationships and effectively communicate with client and vendor leaders and team members
Help identify a realistic and executable strategy focused on planning and developing roadmaps, communication plans, governance structures and investment prioritization for execution
Assist with the development of key success metrics that indicate progress towards and achievement of client goals and objectives
Work with the team to observe current client operations, analyze and assimilate multiple sources of information to define areas of strength and opportunity, as well as recommended short-term and long-term actions
Define and develop reporting requirements, providing some initial ad hoc reporting as necessary
Complete deliverables on-time and in the desired format for project team and client consumption
Ensure WFM strategies and solutions are compliant with client standards and other regulatory requirements
Develop client relationships, grow confidence with clients, and become a trusted advisor
Articulate the outcomes and findings from client workshops to an executive audience
Understand the overall project plan and how individual efforts are critical to its successful completion
Deliver with quality the assigned tasks, activities, and deliverables as planned and outlined within the broader context of the project
Demonstrate always the key competencies of our culture including client focus, solution orientation, and self-driven initiative
Maintain client and client customer data confidentiality at all times

Qualifications

7+ years consulting and/or operational experience with WFM tools such as Verint, Aspect, NICE, or others
Client-orientation, keeping goals and objectives in mind at all times while helping to achieve them
Proficient analytical, computer, and software skills
Mastery of MS Office suite
Ability to learn quickly, adopt new technologies, and adapt your approach to fit client needs and culture
Excellent written and personal communication skills with executives, clients, team members, and vendors/partners
Ability to handle multiple things at once: projects, tasks, and potentially, clients
Strong attention to detail

Andrew Reise is an equal opportunity employer.  We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.]]></description>
      <pubDate>Mon, 23 Feb 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[Customer Experience (CX) Consultant - Overland Park,]]></title>
      <link>https://portal.brightmove.com/jb.do?reqGK=27770191&amp;companyGK=49694&amp;portalGK=40055</link>
      <guid>d25b925b-2754-4f77-aac0-13e3ebfbb20f</guid>
      <description><![CDATA[Join a growing consulting company that is fun, flexible and passionate about helping our clients (some of the world's most recognizable brands) define and realize business benefits through strategy, research, best practices, process improvements, and tools.   
We are seeking a versatile Customer Experience Consultant who combines a passion for customer experience with strong analytical skills. The ideal candidate is a strategic thinker and a hands-on executor, equally comfortable leading client workshops, conducting qualitative interviews, analyzing voice of the customer (VoC) feedback, and developing data visualizations that bring insights to life. 
Responsibilities  (other duties may be assigned) 
Customer Experience Strategy 

Lead and support CX engagements, including journey mapping, current state assessments, and roadmap development. 


Participate in executive interviews, employee/customer focus groups, and client workshops to discover challenges and define future-state experiences. 


Identify CX opportunities using VoC, customer behavior data, and industry benchmarks. 


Develop and deliver client-facing materials including CX roadmaps, governance frameworks, and communication strategies. 


Define KPIs and success measures for customer experience initiatives. 

Data Analysis & Insights 

Collect, clean, and process structured/unstructured data from multiple sources (surveys, CRM, operational data). 


Perform Exploratory Data Analysis (EDA) to identify patterns and trends relevant to CX. 


Create dashboards and reports in Excel or data visualization tools to support storytelling and decision-making. 


Analyze qualitative data using synthesis techniques to generate actionable insights and support strategic decision-making 


Apply statistical techniques to support recommendations. 


Translate insights into compelling stories that influence client decisions. 

Qualitative Research 

Conduct qualitative research studies, including in-depth interviews and focus groups to uncover user needs, motivations, and behaviors. 


Analyze qualitative data using thematic coding and synthesis techniques to generate actionable insights and support strategic decision-making. 


Develop discussion guides, and stimuli to support exploratory, concept testing, or journey-mapping research. 


Collaborate with stakeholders to translate research findings into compelling research reports with key insights and actionable recommendations. 

Cross-Functional Consulting 

Collaborate with business, product, and IT stakeholders to align customer strategies with data capabilities. 


Identify and resolve data quality issues impacting business insights. 


Balance multiple projects while delivering high-quality, on-time deliverables. 


Ability to work independently and be resourceful. 


Contribute to proposal development and client presentations as needed. 

Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Bachelor&rsquo;s or Master&rsquo;s degree from an accredited college or university. 


4+ years of experience in consulting, customer experience, or strategy. 


2+ years of experience in data analysis, business intelligence, or data storytelling. 


Experience conducting or supporting primary and secondary customer research. 


Strong written and oral communication skills. 


Advanced Proficiency in Microsoft Excel, PowerPoint, and visualization tools.  


Understanding of survey methodologies, sampling, and data weighting. 


Understanding of statistical methods. 


Experience with VoC and/or Experience Management platforms (e.g., Qualtrics, Medallia) preferred. 


Willingness to travel up to 50%.  

This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! 
Salary Range: $90,000 - $110,000 
Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. 
Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client&rsquo;s customer experience goals. 
 
Andrew Reise is an equal opportunity employer.  We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.]]></description>
      <pubDate>Mon, 26 Jan 2026 00:00:00 EST</pubDate>
    </item>
    <item>
      <title><![CDATA[Consulting Program Manager - Overland Park, KS]]></title>
      <link>https://portal.brightmove.com/jb.do?reqGK=27763418&amp;companyGK=49694&amp;portalGK=40055</link>
      <guid>3F2AAA91-A6B9-4FBE-E063-0100007F6EAC</guid>
      <description><![CDATA[The Consulting Program Manager will be responsible for overseeing the planning, execution, and successful delivery of consulting projects across multiple clients. This role requires a strategic thinker with strong leadership skills who can manage complex, multi-stakeholder programs, ensure client satisfaction, and drive continuous improvement. The Consulting Program Manager will work closely with clients, internal teams, and stakeholders to deliver high-quality consulting services that align with business objectives. 
 Key Responsibilities: 




Client Engagement: Act as the primary point of contact for the client, building strong relationships with key stakeholders across business and technology functions. Understand the client&rsquo;s objectives and ensure the program aligns with their strategic goals. 






Program Leadership: Lead the end-to-end delivery of complex programs, including assessment, design, implementation, and optimization. Develop a clear program roadmap, define milestones, and manage the program&rsquo;s scope, budget, and timeline to ensure successful outcomes. 






Program Execution: Apply proven program management methodologies and governance frameworks to ensure consistency, transparency, and control. Balance strategic vision with tactical execution to deliver measurable business results. 






Process Improvement: Design and implement standardized processes that improve delivery performance, increase efficiency, and reduce risks. Work with client teams to embed new ways of working into daily operations. 






Risk Management: Identify potential risks and issues throughout the program lifecycle. Develop mitigation strategies and work with client stakeholders to address challenges proactively. 






Performance Measurement: Establish metrics and KPIs to measure program success. Provide regular reports and updates to client leadership, highlighting progress, risks, and opportunities for improvement. 






Team Leadership: Lead and motivate cross-functional teams of consultants, analysts, and subject matter experts. Ensure team alignment with program goals and deliverables, and foster a collaborative, results-driven culture. 






Change Management: Partner with change management resources to drive the organizational and operational change necessary for program success. Support client teams through training, communication, and stakeholder engagement. 




 


Qualifications: 



Minimum of 7&ndash;10 years of experience in program management within a consulting or professional services environment.


Proven ability to lead complex, multi-year programs, delivering measurable improvements in business performance, operational efficiency, or customer experience.


Excellent client-facing skills with the ability to build trusted advisor relationships at all levels of an organization.


Strong leadership, communication, and interpersonal skills with the ability to influence and align diverse stakeholders.


Demonstrated experience managing multiple priorities in a fast-paced, dynamic environment.


Project Management Professional (PMP) or equivalent certification preferred but not required.


Experience with large-scale transformation programs, technology implementations, or process optimization initiatives is highly desirable.


Experience with big four consulting firms a bonus


Willingness to travel to client sites as needed. 






This is a full-time salaried W2 position with our company, including very competitive benefits and a great team to work with! 


Andrew Reise Consulting is a leading provider of customer experience solutions. We are committed to helping clients align their product and service delivery experience with the wants, needs and expectations of their customers. We work with clients to build customer experience strategies tailored to enhance the full customer lifecycle. Our strategy development offering is built on decades of experience working with Fortune 500 companies across industries to grow broader, deeper and longer customer relationships. 


Our strategies and solutions are designed to put clients first and deliver practical solutions to improve their bottom-line. We start with strategy, but recognize the value of excellence in delivery. Our experienced consultants anticipate critical situations and are prepared to combat the typical pitfalls of customer experience programs. Above all else, we believe in solving problems, and are prepared to take on the most complex issues standing in the way of our client&rsquo;s customer experience goals.  Andrew Reise is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination.]]></description>
      <pubDate>Fri, 19 Sep 2025 00:00:00 EDT</pubDate>
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