Operational Support Specialist
- Job Title
- Operational Support Specialist
- Job ID
- 27755336
- Location
- Greenville, , SC, 29607
- Other Location
- Description
-
OVERVIEW
Longenecker & Associates (L&A) seeks a motivated Operational Support Specialist to contribute to our mission supporting our work at SRPPF in Greenville, SC.
L&A is a woman-owned small business and trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 30 years. We contribute to DOE’s nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts.
L&A is unconditionally committed to mission success and the well-being of employees, the nation and the environment. Our team members are passionate about building a healthier environment for generations to come. We are a community that interfaces and effectively communicates with all levels of management and government. If you have a passion for excellence, seek opportunities to engage in mission critical work, and consistently exceed expectations, apply now to join our professional family.
This position is primarily involved in work in the computer field performing systems analysis, design, development, documentation, testing, or modification of computer systems or programs. The role involves understanding of Governance, Risk, and Compliance practices to ensure system and data integrity. The position exercises discretion and judgment.The Specialist I has a depth of knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This position may collaborate with customers, vendors, industry consultants, and company management in order to drive results. This role supports workflow-related IT projects. This position may guide and share knowledge with other IT staff.
POSITION DESCRIPTION• Maintain critical planning, monitoring, and reporting processes as well as required documentation, for the timely coordination and completion of project tasks.
• Work closely with team members and stakeholders to understand project requirements and contribute to the alignment of software solutions with organizational goals.
• Understand and assess business needs and guide clients to fulfillment in a manner compliant with all necessary legal and contractual practices.
• Assist in various aspects of software projects, including design, testing, and deployment, under the guidance of senior team members to contribute to the successful execution of software projects based on area of responsibility.
• Maintain a customer-focused approach, addressing user needs and ensuring software solutions meet end-user requirements.
• Produce technical documentation related to job bulletins, procedures, and practices.
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Demonstrate capability in technical writing and documentation in diagramming existing systems or new systems.
• Communicate effectively with team members, providing updates on project progress, escalating complex problems to higher-level specialists and seeking guidance when needed.
• Maintain documentation related to software development, including coding standards, procedures, and user manuals in support of business request-based projects.
• Stay informed about industry trends, new technologies, and best practices in software development.
• Contribute ideas for process improvements and innovative solutions to enhance software applications.
• Participate in training programs and collaborative knowledge-sharing activities within the team to enhance individual and collective expertise.
• Promote, encourage and model Diversity, Equity & Inclusion (DE&I) principles across employees and contractors.
• Ensure compliance with IT policies, procedures, and regulations, such as data privacy and cybersecurity standards.
• Maintain compliance with all applicable policies, procedures, and global standards
• Adhere to and support Fluor's Health, Safety & Environmental and Sustainability Policies
• Effectively develop and apply the Core Skills to the job
• May need to travel to attend to business related matters
• Meet expectations on attendance and punctuality
• Other duties as assigned.
EDUCATION REQUIREMENTS
• Accredited four (4) year degree or global equivalent in applicable field of study and five (5) years* of work-related experience or a combination of education and directly related experience equal to nine (9) years* if non-degreed; some locations may have additional or different qualifications in order to comply with local requirementsMINIMUM QUALIFICATIONS
· Ability to work in a diverse work environment,
· Satisfactory results of a pre-employment screening, which includes a background check and drug screening.
· Ability to fulfill and promote L&A core values.
· Must be a US Citizen.
· Demonstrated capability in technical writing and documentation development.
· Knowledge in the field of enterprise Microsoft Windows architecture.
· Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
· Job related technical knowledge necessary to complete the job.
· Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
· Ability to attend to detail and work in a time-conscious and time-effective manner
· These are the typical years of experience required for this job. Current Fluor employees may be considered for this position either sooner or later, depending on individual performance, potential and job availability. This applies to all jobs across all functions.
LOCATION
Position will be on-site in Greenville, SC with occasional travel to Aiken, SC as needed.PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
Successful candidates will be able to perform the essential functions of the job with reasonable accommodation. This job posting reflects management’s assignment of essential functions and the descriptions listed do not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.Generally favorable indoor office workspace or if working remotely, adhere to telecommuting policies as applicable;
Various levels of environmental conditions including but not limited to project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels.
SALARY AND BENEFITS
As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more.
L&A is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, or status as a qualified individual with a disability or protected veteran.