ICON Smile Studios - Orthodontics, Pediatric Dentistry & More ...

Multi-Specialty Dental Office Manager

Job Title
Multi-Specialty Dental Office Manager
Job ID
27756288
Location
Virginia Beach, VA, 23462 
Other Location
Description

Join Our Team at Icon Smile Studios

Icon Smile Studios is not your average dental group. We’re a fast-growing, multi-specialty organization committed to excellence in orthodontics, periodontics, and pediatric dentistry. With a strong focus on innovation, culture, and patient experience, we’re building something extraordinary—and we’re looking for a strong leader to grow with us.

About the Role

We are hiring a motivated and experienced Office Manager to oversee one of our high-performing, multi-specialty practices. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading diverse teams, and is passionate about delivering outstanding care to patients of all ages.

What You’ll Do

  • Lead day-to-day operations across orthodontic, periodontic, and pediatric specialties

  • Manage, train, and support front desk and clinical team members

  • Partner with providers to ensure efficient scheduling, patient flow, and high-quality care

  • Deliver exceptional customer service and handle patient concerns with professionalism

  • Oversee financial performance including insurance coordination, collections, and reporting

  • Ensure compliance with all HIPAA, OSHA, and safety regulations

  • Communicate regularly with leadership to report KPIs and practice updates

  • Foster a positive, team-oriented culture aligned with Icon Smile Studios’ core values

What We’re Looking For

  • 3+ years of dental office management experience required; multi-specialty experience is a major plus

  • Strong leadership skills and ability to motivate a team across different specialties

  • In-depth knowledge of dental insurance, billing procedures, and front office systems

  • Familiarity with dental software (e.g., Edge Cloud, Dentrix Ascend, OrthoFi)

  • Detail-oriented, organized, and capable of managing multiple priorities

  • Outstanding communication and customer service skills

  • Spanish-speaking candidates encouraged to apply

What We Offer

  • Competitive salary and performance-based bonuses

  • Health, dental, vision, and retirement benefits

  • Paid time off and paid holidays

  • Ongoing training, leadership development, and growth opportunities

  • A supportive, mission-driven culture where your contributions truly matter


Ready to lead with purpose? Apply now and help us shape the future of dental care—one smile at a time.

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