With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation’s only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.

Howard University Hospital seeks to hire an IT Infrastructure Manager  who will embrace our rich and historic tradition of excellence. If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference. 

Pay Grade: 57.20 - 91.51/hr.  Actual offer rates are based upon the applicant’s relevant job experience and the requirements of the position)

Principle Duties and Responsibilities:

• Manage and maintain the hospital's IT infrastructure, field support structure, servers, networks, and storage.
• Manage field technicians, network, server and endpoint teams by providing direction, support, and performance evaluations to ensure effective and efficient field operations. 
• Support the hospital’s infrastructure strategy and service delivery standards. Help develop long-term infrastructure plans and architectures taking into account trends in the field and changing organizational needs.
• Monitor service level agreements and key service delivery performance indicators or metrics, and identifies areas where performance can be improved through infrastructure changes.
• Ensure high availability and reliability of all IT systems to support clinical and administrative functions. 
• Develop and implement IT policies and procedures, ensuring compliance with industry standards and regulatory requirements. 
• Work with leaders to identify infrastructure-related initiatives and needs, and design and implement solutions. Coordinate with various departments to understand and fulfill their IT needs. Manage relationships with external vendors and service providers, ensuring high-quality and timely support. 
• Work with the system engineering team to oversee data backup, recovery, and disaster recovery plans. '
• Work with the team to monitor system performance, troubleshoot issues, and optimize resource use. 
• Ensure the security of IT systems, protecting patient information and hospital data from cyber threats. 

Qualified Candidates will possess: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree is preferred. 
• Minimum of 5 years of experience in IT infrastructure management, preferably in a healthcare setting. 
• Strong knowledge of network architecture, server management, storage solutions, and cybersecurity.
• Proven leadership skills with the ability to manage and motivate a diverse team.
• 5+ years of experience leading a team.
• PMP, HIMSS, ITIL, A+ or CHIME certifications preferred. 

At Howard University Hospital our job is to care for you. We do this by offering:

• Work-life balance
• Recognition and rewards for professional expertise
• Competitive, comprehensive benefit plans offered (including health, disability, vacation, sick leave, and 403B retirement plan)

COVID-19 Vaccination Requirements:
Howard University Hospital requires all external applicants to be fully vaccinated for COVID-19 before commencing employment.  External Applicants may be required to furnish proof of vaccination and, if offered, may elect to be vaccinated at a designated Howard University Hospital location.