Content Development - Technical Writer

Hybrid: on site 2 days/week - Vienna, VA or Pensacola, FL

Description:

A Tech Writer to develop and maintain technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes.

Responsibilities:

• Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual.
• Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management.
• Interview analysts, engineers and/or other staff to obtain workflow, processes or other technical information.
• Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system/data flow diagrams, and technical specifications.
• Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain.
• Advanced skill capturing and translating technical processes and requirements into easily understood terms.
• Strong understanding of software development life cycles (SDLC), COBIT, or ITIL.
• Editing and Proofreading: Advanced/Expert. High proficiency in grammar, style, and consistency checks.
• Technical Acumen: Advanced. Understanding of software development processes, data analytics practices, and methodologies.

Key Qualifications:

1. Strong writing and communication skills
2. Ability to translate complex technical concepts into simple language
3. Familiarity with technical documentation tools and platforms

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.