Join us as a Senior Product Designer and become an architect of exceptional digital experiences that transform how people interact with our products. In this role, you'll harness your creative vision to turn complex workflows and information into intuitive, delightful user experiences that make a meaningful impact.

About the Role

As a Senior Product Designer, you'll be at the intersection of creativity and strategy, collaborating with talented designers, engineers, and product managers to craft innovative features and streamline workflows. Your design expertise will directly enhance our digital experience and shape how users engage with our products.

You'll bring your unique perspective to life through compelling sketches, storyboards, high-fidelity mock-ups, and interactive prototypes that communicate your design vision with clarity and impact. Your ability to articulate design rationale, logic, and research will help drive well-informed decisions at all levels of the organization.

Beyond your individual contributions, you'll serve as a culture carrier who mentors fellow designers, elevates team standards, and champions design excellence. Through thoughtful critique and constructive feedback, you'll help cultivate an environment where creativity thrives and design quality continually improves.

What You'll Bring to the Team

• A strategic mindset with a systems-thinking approach that transforms complexity into elegant simplicity

• A confident design voice and the ability to advocate effectively for inclusive, user-centered experiences

• Collaborative spirit with a track record of cross-functional partnerships that deliver exceptional products

• Adaptability to thrive under tight deadlines while maintaining quality as business priorities evolve

• Deep understanding of Design Thinking principles and how to apply them to solve real-world challenges

• Hands-on expertise facilitating Design Sprints and developing insightful Customer Journey Maps

• Holistic problem-solving approach that considers diverse perspectives to create comprehensive solutions

• Passion for mentoring and elevating other designers through thoughtful guidance and support

• Self-motivation and organizational skills that enable you to identify priorities and continuously improve

Required Qualifications and Skills

We're looking for a highly motivated, dependable, and detail-oriented designer who thrives in our fast-paced, collaborative environment. Our teams span the East Coast, Midwest, and West Coast, united by our commitment to discovering and delivering exceptional customer experiences through iterative design. You should have:

• 5+ years of experience in Product Design or related fields

• 5+ years collaborating with cross-functional teams including product, engineering, design, content and user research

• Proven success shipping products across platforms and regions while mentoring others through the process

• Bachelor's degree in Product Design, Interaction Design, Fine Arts, or related field (or equivalent combination of education and experience)

• Appreciation for all design disciplines—interaction, visual, content, motion, and research—and how they harmonize

• Expert proficiency with industry-standard tools including Figma, Miro, usertesting.com, and Dovetail

• Compelling portfolio showcasing diverse projects that demonstrate your design process and problem-solving approach

• Strong systems thinking with experience defining patterns, creating style guides, conducting user testing, and building prototypes

• Solid understanding of software development principles and effective developer collaboration

• Exceptional time management and organizational skills with meticulous attention to detail

• Outstanding communication skills with the ability to influence stakeholders across the organization

Preferred Qualifications

• Experience with Service Design and Service Mapping methodologies

• Track record of setting platform strategies, envisioning complex interactions, and inspiring teams to innovate

• Ability to communicate complex concepts clearly and persuasively to diverse audiences at all organizational levels

• Experience in the financial services industry, particularly in consumer lending