Let’s do great things, together!

About Moda
Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together.

​​​​​​Job Summary:
Manage and direct the Moda/DDOR Sales team including day-to-day leadership, strategy, training, and support to staff. Coordinates communication to all producers/consultants. Manage service of our products and manage assigned staff to assure the financial and membership growth of Moda, DDOR and BenefitHelp Solutions. Primary BHS responsibilities include the servicing and cross selling of Cobra Administration, FSA, HRA, Retiree Premium Administration, staff training and hiring, presentations to brokers and groups. Manages the request for proposal team including strategy, oversight of key dates/deliverables.

This is a full-time hybrid position based in Portland, Oregon.

Pay Range
$92,940.40 - $118,497.46 (annually) depending on experience. Position eligible for incentive. 
Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.

Please fill out an application on our company page, linked below, to be considered for this position.

https://j.brt.mv/jb.do?reqGK=27764196&refresh=true

Benefits:

• Medical, Dental, Vision, Pharmacy, Life, & Disability
• 401K- Matching
• FSA
• Employee Assistance Program
• PTO and Company Paid Holidays

Primary Functions:​​​​

1. Manage and direct the team by providing daily work direction, vacation scheduling, monitoring attendance, giving performance reviews, and hiring and training new employees. Continues to ensure and participate in agent training.
2. Manage implementation process associated with new products.
3. Lead project manager on special projects as assigned.
4. Lead sales and service communication initiative/strategies internally and externally.
5. Coach and motivate Sales teams to increase new group sales, ensure the retention of existing accounts and provide good service to our accounts.  Ensure the Underwriting regulations are adhered to and groups are enrolled efficiently, as well as renewals are completed in a timely fashion and meeting the advance notice requirements.
6. Act as Sales Representative and service representatives in their absence. Meet with agents and representatives regarding difficult renewals, assist with prospective account sales and new group transitions.
7. Lead projects and facilitate communication between internal departments (and external clients if appropriate) to ensure productivity standards and sales goals are exceeded and deadlines are met.
8. Directing RFP responses for Moda Health, Delta Dental and BenefitHelp Solutions; this includes managing specialist workload, training & development of RFP staff including support and guidance throughout the process.
9. Improving RFP response tools such as style guide, SME assignment guides, content development outside of RFP cycle, etc and ensuring they are current and up to date.
10. Directing strategic development of RFP response library: developing and improving procedures for updating library content, strategy for review cycles, etc
11. Provide input and strategy towards company decisions on which RFPs to bid on (i.e. analysis of resource use vs likelihood of winning), and how best to win them.
12. Oversee transition and implementation process for new and renewing business. 
13. Provide management support in the absence of other sales and service management staff.  
14. Work with the sales & service management teams to set sales objectives and develop an annual marketing plan to meet those objectives.
15. Work with the sales & service management teams to develop an annual budget.  Plan for and use the resources within the calendar year to support the budget.
16. Responsible for the review and dissemination/utilization of marketing literature.
17. Provide support to Marketing & Informatics team as needed to integrate new products, business partnerships and ancillary products into ODS’ business portfolio.  Integration to include implementation and communication.
18. Represent the sales & service management team on internal and external committees.
19. Produce monthly, quarterly and annual reporting & analysis on sales results, opportunities, wins, losses and communicate those more broadly throughout the organization.
20. Provide back-up support

Required Skills & Experience:

1. Bachelor’s degree or equivalent, and 5-7 years marketing/sales/supervisory experience in the health insurance industry.
2. Strong verbal, written, and interpersonal communication skills.
3. Strong statistical, analytical, problem solving, organizational, and detail orientation skills.
4. Strong project management and organization skills. 
5. Strong creativity and vision.
6. Ability to lead, motivate and develop staff.
7. Strong presentation skills.
8. Knowledge of Medical Dental, Vision and Pharmacy insurance business as it relates to processing of claims, handling of billings, customer service, and related information.
9. Maintain confidentiality and project a professional business image.
10. Ability to work well under pressure; work with frequent interruptions and shifting priorities.
11. Computer proficiency preferably with Microsoft Word, Excel, and PowerPoint.
12. Ability to handle a pushcart/hand truck and be able to lift boxes up to 40 lbs. in and out of a car trunk.

Contact with Others & Working Conditions: 

• Office environment with extensive close PC and keyboard use, constant sitting, and frequent phone communication. Must be able to navigate multiple computer screens. A reliable, high-speed, hard-wired internet connection required to support remote or hybrid work. Must be comfortable being on camera for virtual training and meetings. Work in excess of standard workweek, including evenings and occasional weekends, to meet business need.
• Internally with multiple departments and levels of staff.  Externally with business partners/vendors, producers, consultants, groups, and subscribers.

Together, we can be more. We can be better.
 ​​​​​​
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 

For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our humanresources@modahealth.com email.