Location is in Vienna, VA. Hybrid 2x a week in the office.

Program Manager - Job Description:

Direct support over the next 4 months

1. Oversee the Review Process and Timelines:
   • Lead and ensure enterprise service & technical support through the end of the review period.
   • Monitor completion rates and ensure follow up process with leaders to ensure timely submission of evaluations and ratings.
2. Support Communication and Training:
   • Collaborate with the Communications team to develop and deliver communications to inform stakeholders about review processes, expectations, and enhancements.
   • Ensure training resources are available and accessible for managers and employees to understand the review process and system updates.
3. Analyze and Report on Review Outcomes:
   • Ensure feedback loop is maintained to capture employee experience and lessons learned for program retrospective.
   • Collaborate with designated teammates & HR stakeholders to collect and synthesize performance review completion data.
   • Collaborate with the Employee Experience team to plan year-end program retrospective. Prepare reports and recommendations for leadership on program effectiveness and future enhancements.
4. 2026 Performance Cycle Planning:
   • Collaborate with stakeholders to draft the execution of the 2026 cycle aligned with division & department strategic goals to include program & technical enhancements, change & communications plans.
5. Coordinate & Facilitate Enterprise Goal Setting, Alignment and Communication:
   • Launch the enterprise goal setting process to include communications, timeline, guidance, resources and training.
6. Launch annual feedback cycle - Check Ins:
   • Launch Q1 Check Ins and communicate expectations, guidelines, and timing to leaders and employees.

Critical skills required:

• Extensive experience designing, implementing and managing talent and/or performance management programs and processes in a large organization.
• Experience with HCM systems such as Oracle or Workday.
• Strong project management experience and experience in driving change management.
• Strong skills in managing program deliverables and solutions, ensuring projects are completed on schedule, within scope, and within budget.
• Significant experience in workflow and program development including development of requirements documents, procedures, and implementation plans.
• Extensive experience in managing multiple initiatives, and meet changing requirements and priorities to accomplish objectives and goals, independently or in a team environment.
• Extensive experience in collaborating across organizational boundaries and building partnerships across various functions.
• Proficiency in overseeing initiatives from concept through planning, analysis, design, testing, implementation, and transition phases, ensuring thorough management review.
• Expert verbal, written, and interpersonal communication skills.
• Proficient with Microsoft 365 (M365) products, including but not limited to Teams, SharePoint, Outlook, and OneDrive, to support collaboration, communication, and productivity within a large organization.

Desired qualifications:

• Experience designing and facilitating meetings with senior stakeholders.
• Project Management Professional (PMP), or the equivalent combination of training, education, and experience.
• Certified Scrum Master (CSM), or the equivalent combination of training, education, and experience.

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.