12-month contract.

The Business Support Specialist analyzes and researches system, account, and loan issues, resolving discrepancies and communicating outcomes to ensure accuracy and compliance. They help ensure software and systems meet regulatory and procedural requirements while identifying errors, recommending corrective actions, and supporting process improvements across the organization.

The role collaborates with cross-functional teams to resolve General Ledger or system-related issues, participate in task groups for new products or automated systems, and test and implement system or process changes. The specialist works closely with business units to address system and equipment problems and recommend operational enhancements.

Additional responsibilities include:

• User acceptance test planning and execution
• Ongoing research and process evaluation
• Performing other duties as needed to support efficient and accurate business operations

CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.

CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.

CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.