Systems Analyst II

Role Summary

Howard University Hospital is seeking a Systems Analyst II to support the implementation, optimization, and ongoing maintenance of enterprise clinical and operational systems. This role works closely with hospital departments, technical teams, and external vendors to ensure that applications supporting patient care and hospital operations function reliably, efficiently, and securely.

The Systems Analyst II analyzes business and clinical workflows, identifies opportunities for system improvements, and participates in system implementations, upgrades, integrations, and troubleshooting. This role also assists in supporting system users, maintaining system documentation, and helping departments leverage technology solutions to improve operational efficiency and patient care delivery.

What You’ll Do

• Analyze clinical and operational workflows and recommend system solutions that improve efficiency and data accuracy
• Support implementation, configuration, and optimization of hospital information systems and related applications
• Troubleshoot system issues, identify root causes, and coordinate resolution with internal teams and vendors
• Assist departments with reporting needs and data retrieval to support operational and analytical requirements
• Participate in system upgrades, testing, data conversions, and software deployments
• Coordinate with vendors and internal stakeholders on system changes, enhancements, and issue resolution
• Support system integration efforts and ensure compatibility between applications and infrastructure
• Provide technical guidance and support to system users across clinical and administrative departments
• Assist with user training, documentation, and change management for new systems or system updates
• Monitor system performance and recommend improvements to support hospital operations
• Participate in IT and hospital project teams supporting system implementations and enhancements
• Maintain system documentation and ensure compliance with hospital policies and regulatory requirements

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
• Minimum of two (2) years of experience supporting healthcare information systems or enterprise applications
• Experience supporting system implementation, configuration, testing, and deployment activities
• Experience analyzing business or clinical workflows and translating requirements into system solutions
• Strong troubleshooting and problem-solving skills in complex application environments
• Ability to work collaboratively with technical teams, vendors, and hospital departments
• Strong written and verbal communication skills

Preferred Qualifications

• Experience supporting hospital information systems or clinical systems
• Experience working with healthcare vendors or enterprise healthcare applications
• Experience participating in system implementations, upgrades, or integration projects

About Howard University Hospital

Howard University Hospital is one of the nation’s leading academic medical centers and the primary teaching hospital for the Howard University College of Medicine. Located in Washington, DC, the hospital provides comprehensive healthcare services to a diverse patient population while advancing medical education, research, and community engagement.

As part of the Howard University Health Sciences enterprise, the hospital is committed to excellence in patient care, innovation in healthcare delivery, and the development of future healthcare leaders.

What We Offer

Howard University Hospital offers a competitive and comprehensive benefits package designed to support the well-being and professional development of our employees.

• Medical, dental, and vision coverage
• Retirement savings plans
• Paid time off and holidays
• Tuition assistance and professional development opportunities
• Employee wellness programs
• Opportunities to work within a mission-driven academic medical center

Position Details

Department: Application Development & Support Services
Reports To: Applications Manager
Location: Howard University Hospital – Washington, DC
Status: Full-Time | Exempt

Pay + Schedule

Full-Time | Exempt

Compensation for this position will be determined based on experience, education, internal equity, and organizational guidelines.

Compliance Statements

Culture of Care

Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.

Equal Opportunity Employer

Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

Reasonable Accommodation

Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.

Pay Transparency

Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.

Disclaimer

The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.