Administrative Supervisor — Sleep Lab & Neurodiagnostic (EEG)

Howard University Hospital  |  Washington, DC

Role Summary

As Administrative Supervisor for the Sleep Lab & Neurodiagnostic (EEG) department at Howard University Hospital, you will serve as the operational hub of a specialized diagnostics team — managing office workflows, supervising schedulers and support staff, and implementing the administrative procedures and practices that keep the department running smoothly. Reporting to the Operations Manager, you will work with a high degree of independence, exercising initiative and sound judgment to carry out assignments in accordance with established policies and procedures. You will also serve as a key administrative partner to department leadership, contributing to strategic planning, problem resolution, and continuous operational improvement.

If you are a proactive, detail-oriented administrative professional with a track record of leadership, process ownership, and service excellence in a healthcare setting, this is your opportunity to make a meaningful impact at one of the nation’s most storied academic medical centers.

What You’ll Do

• Control the workflow of the office; implement and maintain office procedures and practices; coordinate administrative procedures within the department and across other offices as directed
• Supervise schedulers, office staff, and daytime clinical support activities to ensure a high level of performance, productivity, workflow management, and professional coaching
• Manage patient appointments by ensuring the timely rescheduling of cancellations and no-shows; track and manage insurance authorizations and referrals
• Assist the Operations Manager in assembling data for specific projects and problem areas; prepare routine statistical reports and maintain office copies of required reports per established procedures
• Collaborate with the Operations Manager on the strategic direction and growth of the department; serve as an administrative resource to help resolve issues related to personnel matters, meeting room utilization, equipment, and supplies
• Arrange conferences and meetings as requested, including taking dictation, ensuring adequate meeting room setup, preparing materials, and processing meeting notices
• Handle technical issues, order supplies, and maintain the proper functioning of office equipment
• Orient and train new staff; assign and review their work to ensure accuracy and alignment with departmental standards
• Assume other duties and responsibilities related and appropriate to the position as assigned

Required Qualifications

• Associate’s degree in Business Administration, Healthcare Administration, or a related field required; Bachelor’s degree preferred
• Three (3) to six (6) years of progressively responsible administrative experience; ten (10) years of related work experience may be substituted in lieu of educational requirements
• One (1) year of supervisory or leadership experience preferred
• Advanced knowledge of departmental policies and procedures; demonstrated ability to organize and manage office systems, modify procedures to improve operations, and maintain accurate records and filing systems
• Proficiency in computer applications including Microsoft Office Suite and Adobe Acrobat
• Knowledge of standard accounting principles and experience working with confidential information
• Ability to work independently, demonstrate leadership, and anticipate departmental needs
• Excellent attention to detail with the ability to manage multiple tasks simultaneously and meet deadlines
• Strong interpersonal, customer service, and problem resolution skills; ability to work collaboratively across all levels of the organization with tact and professionalism
• Effective oral and written communication skills

What We Offer

• Work-life balance
• Recognition and rewards for professional expertise
• Competitive, comprehensive benefit plans including health, disability, vacation, sick leave, and 403(b) retirement plan
• Tuition remission at Howard University for you and/or eligible dependent children — up to two (2) courses per semester
• A mission-driven environment rooted in over 150 years of excellence, service, and advocacy for the communities we serve

About Howard University Hospital

Howard University Hospital (HUH) is the nation’s only teaching hospital located on the campus of a historically Black university. With a legacy dating back to 1862 — when it operated as Freedmen’s Hospital, providing care and refuge to those who had been denied it elsewhere — HUH has grown into one of the most comprehensive healthcare facilities in the Washington, D.C. metropolitan area and is a designated DC Level 1 Trauma Center. Today, HUH continues its proud tradition of delivering exemplary, patient-centered, and culturally responsive care to the community, while providing exceptional learning and professional development opportunities for the next generation of healthcare professionals.

Position Details

Pay & Schedule

This is a full-time, exempt position. Pay range: $55,573 – $88,918/yr, commensurate with experience and qualifications.

Compliance Statements

Culture of Care: Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.

Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

Reasonable Accommodation: Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.

Pay Transparency: Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.

Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.