Administrative Coordinator — Quality Management

Howard University Hospital  |  Washington, DC

Role Summary

As an Administrative Coordinator at Howard University Hospital, you will be a key operational partner to our Quality Management department — the team responsible for advancing patient safety, regulatory readiness, and clinical excellence across the institution. Reporting to the Manager of Quality Management, you will coordinate administrative workflows, support staff meetings and QA-led committees, contribute to policy development and internal audits, and play a vital role in regulatory survey preparation.

If you bring strong organizational instincts, sharp attention to detail, and a passion for the work that keeps a hospital running safely and well, this is your opportunity to contribute to one of the nation’s most storied academic medical centers.

What You’ll Do

• Provide general administrative support to the Quality Management department, including interdepartmental and external communications, mail and email distribution, and management of multi-line voicemail
• Manage department timecards and coordinate with Payroll as needed
• Disseminate hospital-wide and external department announcements as directed; collaborate with other department Executive Assistants to schedule interdepartmental meetings and events
• Manage supply inventory, process supply requests, and oversee departmental invoices
• Support the onboarding and setup process for new department employees, including orientation, IT and system access setup, and physical space requests; coordinate departmental service and support requests with Information Technology and Facilities
• Provide administrative support for department staff meetings and QA-led committees, including agenda preparation, document preparation, and meeting logistics
• Assist with the development, management, and storage of hospital policies, processes, and procedures
• Assist in developing internal auditing tools and in conducting internal audits and reports; conduct research and analyze data to support departmental reporting
• Support the Quality Department and HUH team members during regulatory surveys by coordinating activities and the collection of information and data
• Conduct or assist with regulatory and quality training sessions; prepare and maintain quality management documentation, and assist with regular inspections and reviews to ensure adherence to quality and safety policies
• Maintain strict confidentiality of patients, families, and staff in compliance with HIPAA, the Howard University Code of Ethics, and the Health Sciences Standards of Conduct

Required Qualifications

• Associate’s Degree required
• Three (3) years of administrative support experience required
• Proficiency in Microsoft Office Suite, UKG, and Lawson
• Excellent verbal and written communication skills — in person, over the phone, and via email
• Exemplary time management, organizational, and prioritization skills, with the ability to work independently and manage a multi-task environment
• Excellent attention to detail and a professional, customer service–oriented demeanor
• Strong stewardship of confidential data, including strict compliance with HIPAA and patient confidentiality

About Howard University Hospital

Howard University Hospital (HUH) is the nation’s only teaching hospital located on the campus of a historically Black university. With a legacy dating back to 1862 — when it operated as Freedmen’s Hospital, providing care and refuge to those who had been denied it elsewhere — HUH has grown into one of the most comprehensive healthcare facilities in the Washington, D.C. metropolitan area and is a designated DC Level 1 Trauma Center. Today, HUH continues its proud tradition of delivering exemplary, patient-centered, and culturally responsive care to the community, while providing exceptional learning and professional development opportunities for the next generation of healthcare professionals.

What We Offer

• Work-life balance
• Recognition and rewards for professional expertise
• Competitive, comprehensive benefit plans including health, disability, vacation, sick leave, and 403(b) retirement plan
• Tuition remission at Howard University for you and/or eligible dependent children — up to two (2) courses per semester
• A mission-driven environment rooted in over 150 years of excellence, service, and advocacy for the communities we serve

Position Details

Pay & Schedule

This is a full-time, non-exempt position. Pay range: $22.00 – $26.00/hr, commensurate with experience and qualifications.

Compliance Statements

Culture of Care: Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.

Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.

Reasonable Accommodation: Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.

Pay Transparency: Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.

Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.