Position Overview
To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges.
Responsibilities
- Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance
- Conduct thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk
- Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound
- Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA)
- Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations
- Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers
- Maintain working knowledge of regulatory requirements and practices including changes and new legislation
- Research our client's policies, procedures and past practices to ensure consistency in all adverse employment actions
- Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance
- Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed
- Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management
- Represent our client in unemployment hearings and appeals, as necessary
- Assist in composing internal and external communications
- Leads and/or provides support for projects and initiatives within the business unit and/or across the organization
- Research, compile, review and analyze reports
- Participate in training initiatives with new Employee Relations team members
- Perform other duties as assigned
Qualifications
- Effective knowledge in local, state and federal employment regulations
- Effective knowledge of federal and state leave and disability laws related to benefits, HIPAA, FMLA, ADA and substance abuse
- Experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Ability to maintain confidentiality and demonstrate integrity
- Desired - Basic knowledge of our client's Human Resources policies, procedures, and programs
- Desired - Basic knowledge of our client's functions, philosophy, operations and organizational objectives
- Desired - PHR/SHRM-CP or SPHR/SHRM-SCP Certification
- Effective skill applying local, state and federal employment regulations
- Effective research, analytical and problem solving skills
- Advanced verbal and written communication skills
- Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
- Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
- Advanced organizational, planning, and time management skills
- Effective skill working with diverse internal and external contacts
- Advanced skill building effective relationships through rapport, trust, diplomacy and tact
- Effective skill navigating multiple screens and PC applications and adapting to new technologies
- Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience
CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws.
CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process.
CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
