Job Title: Technical Administrator Specialist I

Location: Malvern, PA – Remote

Schedule: Full-time, Monday–Friday, 11:30 AM–8:00 PM

Compensation: $18.50 per hour

Assignment Type: Temporary to Hire

We are seeking a Tech Admin to support shared services operations in a fast-paced, system-driven environment. This role is responsible for ensuring accurate processing and routing of incoming documentation, maintaining user access across multiple systems, and supporting facility and account data integrity. The Specialist plays a key role in enabling smooth admissions and patient coordination workflows by working across multiple care coordination tools and internal platforms.

This is a temp-to-hire opportunity with potential for permanent placement in as little as 12 weeks, in addition to an excellent benefits package upon conversion. Employees are also eligible for overtime and holiday pay.

A Day in the Life of the Customer Care Coordinator

·       Manage incoming fax processing, including validation of routing paths and ensuring accurate final destination assignment

·       Identify and correct misrouted or misfiled documents to maintain workflow accuracy and efficiency

·       Support user account administration across multiple care coordination systems, including password resets, account creation, and access updates

·       Assist with system maintenance and updates across intake and referral platforms used for coordination workflows

·       Provide administrative and technical support via email and phone for account requests, approvals, and troubleshooting needs

·       Complete and manage internal service tickets to ensure timely resolution of system access and operational issues

·       Collaborate with internal teams to support smooth workflow execution and system functionality

Requirements

·       High School Diploma or equivalent required

·       0–2 years of relevant experience preferred

·       Healthcare or related industry experience preferred

·       Strong planning, organization, and time management skills required

·       Excellent attention to detail and documentation skills with adherence to compliance standards

·       Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook required

·       Ability to multitask and manage multiple systems and workflows simultaneously

·       Strong communication skills and ability to support cross-functional teams in a fast-paced environment 

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.