The After-Care Case Manager II, will work with a team of staff to help create a safe, healing environment for guests in a Christian transitional living program. You are part of a team that functions with internal and external partners for transitional and permanent housing. The team will also consist of case management, mental health, and spiritual counseling.

Scheduled: Monday – Friday, 8:00AM - 4:30PM

Target starting pay: $27.42/hour

How you will serve

•                     Assists with training new staff and providing training to other team members.

•                     Collaborate with UGM program ministries to ensure After-care is implemented in a timely manner for guests.

•                     Develop housing stability plans in partnership with guests and outside housing resources as needed.

•                     Help facilitate and organize community events for guests and alumni.

•                     Work with a Relationship Manager to create partnerships with other social services to assist our guests in transitional living as needed.

•                     Follow-up and develop on referrals made on or with Relationship Manager.

•                     Manage relationships with like-minded organizations to provide services to our guests.

•                     Support guests with finding work, budgeting, and guests’ responsibilities.

•                     Seeking to develop a continuing knowledge of the field, what services are provided in the community, and

•                     establishing communication with those entities

•                     Create data and narrative program reports on guest outcomes and programmatic successes.

•                     Ability to address and quickly solve problems with staff, volunteers, as well as guests, and be able to intercede and find reasonable solutions in order to maintain harmonious relations.

•                     Facilitate Community visits with clients as assigned, to include signing up clients to meet with community events and providers.

•                     Process the intake assessments and screening of guests.

•                     Assists with finding, securing, and maintaining permanent housing, and helps clients to reintegrate into the community.

•                     Drive company vehicles for client transportation or other work-related activities.

•                     Manage a caseload of individual guests in a transitional after-care program.

•                     Meets with guests as needed and maintains all electronic and paper client files.

•                     Provide crisis intervention information, chemical dependency case management, and referral help.

•                     Communicate with all staff through the Client Tracker (CT11).

•                     Help coordinate and facilitate support groups, Bible studies, addiction recovery curriculum, and classes.

•                     Develop and maintain ongoing guest files.

•                     The administrator observed urine collections for guests.

•                     Effectively articulate a case for support so that others take heart to our vision/mission/goals.

•                     Perform welfare checks at guest residences.

•                     Help maintain a positive, pleasant, and Christian atmosphere at the facility.

•                     Participate in organizational meetings, training, and initiatives as required. 

•                     Perform other duties assigned to support the Mission’s success.

How you qualify

•                     An Associate Degree is required. A combination of education and four years of relatable experience may be substituted.

•                     Three years of experience working in a social services or rescue mission setting. One of those years must be in a Case Manager role.

•                     Proficient in Microsoft Office Suite

•                     Possess a valid Washington State Driver’s License and be able to meet the standards of the Mission driver criteria is preferred, including but not limited to:

o   Clean driving record.

o   No current suspensions or revocations.

o   At least 21 years of age

How we support each other

·       Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.

·       Faithfully upholds The Mission and your team in prayer.

·       Participates in team devotions as schedule permits.

·       Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.

·       Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.

Benefits

All regular full-time employees, you are eligible to participate in our generous benefits package:

·       Medical / Dental / Vision

·       Basic Life Plan – 100% company paid

·       Voluntary Products including Life, AD&D, Disability, Accident and Critical Illness insurance

·       EAP and 24/7 Virtual Mental Health – 100% company paid

·       4 weeks of paid vacation (accrued)

·       Accrued paid sick time

·       10 paid holidays + 1 Floating Holiday

·       Personal Day and Birthday holiday

·       Retirement benefits w/ company match

·       Continuing Education Reimbursement Program

Work Environment

While performing the duties of this job, the employee is frequently required to stand and/or walk, balance, twist, climb ladders, stoop, kneel, perform overhead work and reaches with hands/arm. Frequently work for extended periods of time in indoor and outdoor settings with varying temperature environment. Frequently uses judgement and memory to make decisions. Occasionally you will sit and keyboard. Occasionally lifts up to 50 pounds and walks, use stairways and climb to multiple floors carrying tools and equipment. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

Statement of Faith 

·       We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3:16-17, 2 Pet. 1:20-21)

·       We believe there is one God, eternally existent in three Persons: Father, Son, and Holy Spirit. Deut. 6:1, Matt. 28:19, Rom. 8:14-17, Eph. 4:4-6, 1 Tim. 2:5, 1 Pet. 1:2

·       We believe in the deity and humanity of our Lord Jesus Christ:

·       His virgin birth (Luke 1:35, John 1:1-2, John 1:14)

·       His sinless life (Phil. 2:5-11)

·       His miracles (Matt. 4:23)

·       His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3:23-25, 2 Cor. 5:21, 1 John 2:1-2)

·       His bodily resurrection from the dead (Rom. 8:34, 1 Cor. 15:3-5)

·       His ascension into heaven, now seated at the right hand of the Father (Acts 1:9-11, Heb. 1:3, Heb. 9:24)

·       His future return in power and glory (1 Thess. 4:16-18)

·       We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1:7, Eph. 2:8-9, John 1:12, John 3:36, 2 Cor. 5:17, Titus 3:5, John 14:17)

·       We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14:17, Acts 1:8, John 16:13, John 14:26, 2 Cor. 1:21-22, Gal. 5:22-23)

·       We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15:20-28, Matt. 25:45-46, Rev. 20:11-15)

·       We believe in the spiritual unity of believers in Christ. (Eph. 2:13-14, Eph. 4:1-6, John 17:20-23, Phil. 2:1-4)

Mission Statement

To bring the love of Jesus and hope for a new life to our homeless neighbors.

Vision Statement

To see every homeless neighbor - beloved, redeemed, restored.

Values Statement

To be Gospel centered, united together, living faithfulness and pursing excellence.

Pre-Employment

This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.

Job Disclaimer

Job descriptions are designed to outline primary duties, responsibilities, and qualification requirements for this job and should not limit additional duties and responsibilities assigned. Duties, responsibilities, and activities may change at any time with or without notice. It is our expectation that all employees offer their services wherever and whenever deemed necessary to ensure the success of the Mission.