Lead the Action. Create the Experience.

Imagine leading a destination where every weekend brings something new—from the roar of Formula 1 engines and world-class concerts to families making lifelong memories under the Texas sky. Welcome to COTA RV Park, where outdoor hospitality meets one of the most exciting entertainment venues in the country.

Located steps from the legendary Circuit of the Americas and just minutes from vibrant downtown Austin, COTA RV Park offers guests more than just a place to stay—it provides the ultimate home base for unforgettable adventures. With spacious full hook-up RV sites, welcoming amenities, and a team dedicated to exceptional service, every guest experience matters.

We're looking for a dynamic, hospitality-driven General Manager who is energized by leading high-performing teams, creating memorable guest experiences, and thriving in a fast-paced environment where no two days are the same. If you're passionate about people, love building a culture of excellence, and are ready to lead a premier outdoor hospitality destination, we want to meet you.

Why CRR Hospitality?

At CRR Hospitality, our mission is to create extraordinary experiences for our guests, associates, and owners. We believe our people are the foundation of everything we do.

Our leaders are empowered to make decisions, build meaningful relationships, develop future leaders, and create environments where both guests and associates love to be.

We work hard, support one another, celebrate successes, and have fun along the way.

What We Offer

• Competitive Base Salary + Performance Bonus
• Complimentary Full Hook-Up RV Site
• Company-Paid Medical, Dental & Vision Benefits
• Company-Paid Short-Term & Long-Term Disability
• 401(k) with Company Match (up to 6%)
• Paid Time Off
• Six Paid Holidays
• Leadership Development & Career Growth Opportunities
• A collaborative culture focused on teamwork, innovation, and excellence

 Position Overview

The Resort General Manager serves as the strategic and operational leader of COTA RV Park and is responsible for delivering exceptional financial performance, outstanding guest satisfaction, and an engaging associate experience.

This leader oversees all aspects of resort operations while fostering a culture built on accountability, collaboration, service excellence, and continuous improvement.

Success in this role requires someone who enjoys being visible throughout the resort, coaching leaders, connecting with guests, solving problems, and leading by example.

Key Responsibilities

Leadership & Culture

• Lead, coach, and develop a high-performing leadership team and resort associates.
• Foster a positive, engaged, and service-focused culture aligned with CRR Hospitality's Core Values.
• Build strong relationships with associates, guests, owners, and community partners.
• Promote accountability, collaboration, recognition, and continuous development throughout the resort.

Resort Operations

• Provide strategic oversight of Guest Services, Housekeeping, Maintenance, Activities, Retail, and overall resort operations.
• Ensure exceptional curb appeal, cleanliness, safety, and brand standards throughout the property.
• Continuously improve operational efficiencies while maintaining an elevated guest experience.
• Lead daily operations while remaining visible and engaged with associates and guests.

Financial Leadership

• Develop and manage annual operating budgets.
• Drive revenue growth and maximize profitability through strategic planning and operational excellence.
• Analyze financial performance, labor, payroll, occupancy, and expenses to achieve business objectives.
• Identify opportunities for increased efficiency and long-term value creation.

Guest Experience

• Champion a hospitality-first culture that consistently delivers exceptional guest experiences.
• Respond to guest feedback promptly and professionally while driving service recovery initiatives.
• Continuously identify opportunities to elevate the resort experience.

Talent & Team Development

• Recruit, hire, onboard, coach, and retain exceptional talent.
• Develop future leaders through ongoing coaching, performance management, and succession planning.
• Foster associate engagement and recognition while creating an environment where people thrive.

Sales, Marketing & Community Engagement

• Partner with Sales and Marketing teams to increase occupancy, revenue, and brand awareness.
• Support special events, programming, partnerships, and local community involvement.
• Represent the resort professionally within the local market and industry.

Compliance & Safety

• Ensure compliance with all company policies, operational procedures, safety standards, and regulatory requirements.
• Promote a safe environment for guests and associates through proactive leadership and accountability.

What We're Looking For

Preferred Qualifications

• Minimum of 5 years of progressive hospitality leadership experience.
• Previous General Manager experience in a resort, hotel, RV resort, campground, or multi-unit hospitality environment strongly preferred.
• Demonstrated success leading cross-functional teams and driving operational performance.
• Experience managing budgets, financial reporting, labor management, and revenue optimization.
• Strong understanding of guest service excellence and hospitality operations.

The Ideal Leader

You are someone who:

• Leads with integrity, positivity, and accountability.
• Creates a culture where associates feel valued, supported, and inspired.
• Builds strong relationships with guests, associates, owners, and business partners.
• Makes sound business decisions while maintaining a people-first mindset.
• Thrives in a fast-paced, dynamic hospitality environment.
• Takes initiative, embraces challenges, and leads by example.
• Is equally comfortable developing strategy and rolling up your sleeves to support the team.
• Has a passion for creating memorable experiences and developing exceptional people.

Ready to Lead One of the Best Resorts in the Industry?

This is more than a General Manager position—it's an opportunity to lead one of the premier outdoor hospitality destinations in the country while helping shape the future of CRR Hospitality.

If you're passionate about hospitality, leadership, culture, and creating extraordinary experiences, we'd love to hear from you.

Come lead with purpose. Create unforgettable experiences. Build an exceptional team. Join CRR Hospitality at COTA