Option 2: Create a New Profile
Sr. Customer Service Representative
- Job Title
- Sr. Customer Service Representative
- Job ID
- 27753016
- Location
- Dallas, TX, 77896
- Other Location
- Description
-
Full-time and part-time Customer Services opportunities
Join our team and you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.
Some Of What We Offer:- Work in a positive, supportive, fast paced call center environment
- $13.00 per hour for full-time opportunities
- Paid Training
- Benefits
Customer Service Representatives will be in charge of handling inbound customer service calls for our credit card customers.
On a big picture level, in this role you will:- Engage in an inbound call environment from our valued customers
- Handle balance transfer calls
- Process payments
- Answer interest rate questions
- Redeem cashback bonus
- Activate new cards
- Update account information
Job Requirements
- High School Diploma or GED required
- A helpful and friendly customer service focused attitude.
- An ability to connect and engage, on a short phone call, with our valued customers.
- Excellent verbal and written communication skills.
- Be proficient at keyboarding/typing.
- Thrive in a goal-oriented environment.
- Excellent organizational skills.
- Ability to work flexible schedules including weekends and holidays.
We are an Equal Opportunity Employer