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Sr. Customer Service Representative

Job Title
Sr. Customer Service Representative
Job ID
27753016
Location
Dallas, TX, 77896 
Other Location
Description

Full-time and part-time Customer Services opportunities

Join our team and you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth. Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other.


Some Of What We Offer: 

  • Work in  a positive, supportive, fast paced call center environment
  • $13.00 per hour for full-time opportunities
  • Paid Training
  • Benefits

Customer Service Representatives will be in charge of handling inbound customer service calls for our credit card customers.


On a big picture level, in this role you will: 

  • Engage in an inbound call environment from our valued customers
  • Handle balance transfer calls
  • Process payments
  • Answer interest rate questions
  • Redeem cashback bonus
  • Activate new cards
  • Update account information
     

Job Requirements

  • High School Diploma or GED required
  • A helpful and friendly customer service focused attitude.
  • An ability to connect and engage, on a short phone call, with our valued customers.
  • Excellent verbal and written communication skills.
  • Be proficient at keyboarding/typing.
  • Thrive in a goal-oriented environment.
  • Excellent organizational skills.
  • Ability to work flexible schedules including weekends and holidays.


We are an Equal Opportunity Employer