Agency/Program: Barrier Free Living Apartments
Status:  Full-Time, Non-Exempt     
Hours Per Week: 21
Salary: $17.50
Supervisor: Resident Aide Manager
Start Date:  Immediate

Benefits Package:   Paid vacation, Sick days, Personal days, Paid National Holidays, and optional Matched Retirement plan.
Part Time: Shifts available 8 am to 4 pm Saturdays, Sundays, Holidays; 4pm to 12am Saturdays, Sundays, Holidays
Hours per week: 21
Equipment Operated:  Computer/Laptop, Printer, Scanner, Phone, and intercom system 
Work Environment:  This position will spend time at the program site and at the Front Desk/Reception area.
Travel: Ability to travel between BFLA Program sites, ability to travel as directed.

About Barrier Free Living
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community.  Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues.  Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services.

About Barrier Free Living Apartments
Barrier Free Living Apartments (BFLA) is a supportive housing program. BFLA offers services to vulnerable and needy populations with disabilities who are survivors of domestic violence, specifically, homeless disabled adults and disabled veterans and for families who have a head of household with a disabling medical condition. BFLA’s program is physically designed and equipped to serve people with physical disabilities. The facility is located in the South Bronx. There are two buildings: a 70-unit studio apartment building for adult singles and a 50-unit apartment building for families. BFLA’s supportive housing program is located on Cypress Avenue and East 138th/139th Streets.

Role Summary
The Resident Aides are a crucial part of the team at Barrier Free Living Apartments, staffing the reception desks.  They are vital to ensuring a safe environment for building tenants and program staff.  Reception/Front Desk provide crucial assistance to residents by assisting them with connecting to clinical and family center staff.  Resident Aides work closely with clinical, family center, and building staff in the regular course of their work.

Responsibilities

• Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors
• Assist in monitoring compliance with fire and other safety regulations related to the facility
• Maintaining courteous, professional, respectful interactions with all residents, staff and guests
• Must demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook
• Assist in addressing and following up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed
• Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents
• Complete light housekeeping tasks, at the request and direction of the Shift supervisor.  These tasks may include, but are not limited to, sweeping, mopping, trash removal, snow removal or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor

Qualifications

• High School Diploma or GED
• Minimum of six months prior experience working in a residential setting preferred.
• Strong oral communication skills and fundamental writing competency are required.
• Ability to think and act calmly in emergency situations required.
• Experience working with people with disabilities is highly desirable.
• Computer literate
• Spanish or other non-English language skills and/or American Sign Language skills preferred
• Must provide COVID-19 Vaccination FDA-authorized record
• Able to lift approximately 10 -15 pounds.

Equal Opportunity Employer
BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law.   Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.