Wage: $18.75/hr

Position Summary: Perform administrative support and duties for children and families served through Post Adoption services. This role requires full-time, on-site attendance, Monday through Friday, 8am to 5pm.

Technical/Functional Expectations:

1. Tuition Waivers: Verify eligibility for families that meet criterion for the State of Florida Tuition Waiver.
2. Subsidy Letters:  Verify eligibility for families seeking confirmation of Maintenance Adoption Subsidy.
3. Data Reporting:  Coordinate, gather and compile listing of all contact information for adoptive families.
4. Adoption Assistance Agreement (AAA) Outreach & Correction- Contacts families who have finalized an adoption to complete an updated AAA when determination deems them TANF vs. Title IV-E.
5. Spreadsheets: Create spreadsheets with appropriate data to provide others with organized statistical reports.
6. Maintain Files Essential: Store and retrieve files in accordance with established procedures to ensure the timely access of information and records. Assist in upload and scanning of files into the electronic filing system.
7. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting, and training others, and performing duties of higher rated positions from time to time for developmental purposes.

1. Concern for Quality: Able to promote quality despite other pressures; identify and remove barriers to quality; take time to do things right.
2. Attention to Detail: Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details when under pressure.
3. Versatility: Able to take on new or multiple roles and responsibilities and do them well; be flexible when considering options and opinions; open to new ideas and change.
4. Customer Service: Able to anticipate and respond to customer needs, concerns, or questions to meet or exceed their expectations; help evaluate needs and options; show care and concern to demonstrate customer importance and value.
5. Problem Solving: Able to exercise judgment in building realistic solutions to problems; understand the real issues behind problems; use common sense and takes practical action to solve problems.
6. Initiative: Able to take responsibility and follow through to undertake or complete a task; seek opportunities to do more; show initiative to do more than expected; take advantage of opportunities to help others.
7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based,
9. solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders, and clients in all interactions.

1. Two + years of experience as an administrative assistant: This is required to have the skills necessary to meet the expectations of this role.
2. Proficient in Microsoft Business Applications: Essential: This is required to assist in developing reports, establishing, and maintaining spreadsheets, and providing strong administrative support including preparing correspondence, memos, spreadsheets, and taking minutes.
3. Collaborative solution focused communication style: This is required to effectively work with a diverse public and internal and external stakeholders.
4. Excellent Customer Service Skills: Essential: This is required as this individual must work with a diverse group of staff.
5. Valid Driver’s License: This is important to provide support and assistance at other sites as needed.

1. High School Diploma required.
2. AA/AS - Associates Degree or equivalent preferred.
3. 2 years related experience required.

1. 75 % Sitting
2. Standing
3. 75 % Reading
4. 75 % Speaking
5. 75 % Listening
6. 75 % Typing
7. 50 % Writing