Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work.
What type of organization would you choose?

For over 100 years, Girl Scouts has empowered girls to develop the skills and confidence to succeed in life. Our inclusive programs cover arts, entrepreneurship, the outdoors, STEM, and more, helping girls discover their strengths and embrace leadership. Through the Girl Scout Leadership Experience, girls build a positive value system, form healthy relationships, and take action to make the world a better place.

The Volunteer Experience Managers primary accountability is to achieve girl and adult membership goals by implementing appropriate retention strategies.  They are the primary support to the volunteers in their assigned communities and regions. This includes analyzing data related to their assigned areas, setting strategy to achieve goals, attending volunteer meetings, developing and implementing a robust mentoring program and assisting in conflict resolution. The Volunteer Experience Manager is also responsible for engaging and cultivating community support for all Girl Scout programs to achieve strategic goals and objectives, including supporting the work of the Mission Delivery Teams and special assignments.  This position requires strong interpersonal skills, flexible scheduling and reliable transportation.

Essential Duties and Responsibilities include the following and other duties as assigned.
Volunteer Experience Manager – Level One: Exempt

• Analyze membership trends and other available information to in order to plan, develop, promote and implement a comprehensive strategy to develop and retain adult members/volunteers and girl members in assigned area for troop, community, region and council wide programming.
• Accountable for new troop leader success which may include visits to support new troops, provide resources and capture their needs, and provide expertise in all GSLE programming such as the Volunteer Toolkit.
• Develop and execute a written plan for assigned areas to meet council goals and objectives related to retention, training, recognition and support of adult volunteers /members.
• Develop and execute a written plan for assigned areas for achieving Council goals and objectives related to program participation, girl retention, and the product sale.  Monitor participation, identify trends, and adjust strategies where needed that may impact future programs.
• Ensure a reliable administrative volunteer service delivery structure is in place, filled with appropriately vetted and trained volunteers who effectively deliver Girl Scout services to girls and volunteers in their assigned geography.
• Ensure volunteer administrative teams develop and execute volunteer role planning and development, onboarding of Troop Leaders, annual plan of work, retention strategies, and provide backfill support when necessary in assigned geography.
• Ensure administrative volunteers adhere to the nomination, vetting, appointment, and onboarding of new volunteers as well as termination of volunteers when necessary, in assigned geography.
• Provide support to Mission Delivery teams for problem solving and conflict resolution involving girls and adults in the community and region. Support the recruitment and placement of girls and volunteers across the Mission Delivery Team.
• Assist with the development of budgets and monitoring of cost centers as needed.

Qualifications: 

• Bachelor's degree (B. A.) from a four-year college or university; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to write speeches and articles for publication that conform to prescribed style and format.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.
• Ability to define problems, collect data, establish facts, and draw valid conclusions; Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must be proficient in Microsoft Office (i.e Excel, Outlook, PowerPoint, and Word), SharePoint, Personify, team/knowledge sharing tools, etc.
• Valid Texas driver’s license and proof of insurance.
  
  

Benefits:  We appreciate your dedication and offer a competitive salary along with a comprehensive benefits package. Our benefits include health, dental, and vision insurance, HSA and FSA options, short and long-term disability coverage, life and AD&D insurance, educational assistance, commuter benefits, paid time off, company holidays, and more. Join our collaborative and creative team, where you can learn, grow, and make a meaningful impact on our success.

Belonging and Sisterhood:  Girl Scouts of San Jacinto Council fosters belonging and respect for all girls. We empower all girls, volunteers, and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable and inclusive experiences where all girls, volunteers and staff are confident they belong. We stand firm in these commitments and united by these ideals.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position primarily performs its duties indoors and is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include heavy visual acuity (close vision, peripheral vision, depth perception and ability to adjust focus) required to perform such activities as preparing and analyzing data and figures, using a computer and extensive reading and proofing. While performing the duties of this job, the employee is regularly required to talk or hear, sit, reach with hands or arms and use hands to finger, handle or feel. The employee is frequently required to stand, walk, and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl.

Girl Scouts of San Jacinto Council is a 501c nonprofit organization.